Privacy Policy

Information We Collect

When you interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party providers)

We may also collect certain technical data such as browser type, device information, and website usage activity.

How We Use Your Information

We collect and use your information for the following purposes:

• To process and fulfill orders
• To ship products and provide delivery updates
• To communicate with you regarding your order
• To respond to inquiries and provide customer support
• To send promotional emails, newsletters, and updates (where applicable)
• To improve website performance and user experience

Marketing Communications

By providing your contact information, you may receive promotional communications from us, including emails and SMS messages.

You may opt out of marketing communications at any time by:

• Following the unsubscribe link in emails
• Contacting us directly at info@goldenerasciences.com

Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information only as necessary to operate our business, including with:

• Shipping carriers (e.g., USPS, UPS, FedEx)
• Secure payment processors
• Service providers that support website functionality and communications

All third parties are expected to handle your data in accordance with applicable privacy standards.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and improve our services. We may also use tracking tools such as Meta (Facebook/Instagram) advertising technologies to better understand user behavior and improve marketing efforts.

Data Security

We implement appropriate security measures to protect your personal information. All transactions are secured with industry-standard encryption technologies, including SSL (Secure Socket Layer), to help protect your data during transmission.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Opt out of marketing communications at any time

To make a request, please contact us at info@goldenerasciences.com.

SMS & Text Messaging

By providing your mobile phone number and checking the SMS consent box at checkout or on any opt-in form, you consent to receive recurring automated text messages from Golden Era Sciences at the number provided.

Message types include: order confirmations, shipping updates, account notifications, promotional offers, new product announcements, and research-related updates.

To Opt Out: Reply STOP to any text message at any time. You will receive one confirmation and no further messages will be sent.

For Help: Reply HELP to any message, or contact us at info@goldenerasciences.com or 847-461-9035.

No Third-Party Sharing: We do not share your mobile phone number or SMS consent information with third parties for their marketing purposes. Mobile information collected through our SMS program is used solely by Golden Era Sciences.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Our SMS program is operated in compliance with the Telephone Consumer Protection Act (TCPA), CTIA messaging guidelines, and applicable A2P 10DLC carrier requirements.

Age Restriction

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

• Email: info@goldenerasciences.com
• Phone: 847-461-9035